Starting a Route

Learn how to properly start pickup and drop-off routes. This guide covers the process of beginning a route and what happens when you do.

Before You Start

Check These First

  1. Device battery - Sufficient charge for the entire route
  2. GPS enabled - Location services turned on
  3. Permissions granted - All required permissions allowed
  4. Good GPS signal - Wait for accurate position lock

Route Eligibility

You can only start a route if:

  • It hasn't been started today (once per day limit)
  • You're within the allowed time window (if configured)
  • The route is assigned to you

Starting a Pickup Route (Morning)

Step 1: Select Your Route

  1. Open the app and go to Services
  2. Find your pickup route (Type: Toplama/Pickup)
  3. Tap to open the route

Step 2: Review Route Information

Before starting, you'll see:

  • Route information card (school, vehicle, passenger count)
  • List of passengers on the route
  • Start button

Step 3: Start the Route

  1. Tap the START button
  2. A confirmation dialog appears:
    • "A service can only be started once per day. Are you sure?"
  3. Tap Yes to confirm

What Happens When You Start

  1. Location tracking begins - Your GPS position is shared
  2. Status changes - Route becomes "Active"
  3. Parents are alerted - They can now track you on the map
  4. Timer starts - Route progress is tracked

Starting a Drop-off Route (Afternoon)

Drop-off routes have an additional attendance step.

Step 1: Select Your Route

  1. Open the app and go to Services
  2. Find your drop-off route (Type: Dağıtma/Drop-off)
  3. Tap to open the route

Step 2: Start the Route

  1. Tap the START button
  2. Confirm when prompted

Step 3: Take Attendance

After starting a drop-off route:

  1. You enter "Preparing at School" status
  2. You see the passenger list with checkboxes
  3. Tap each passenger who is boarding
  4. This marks who is on the bus

Step 4: Leave the School/Company

After marking attendance:

  1. Verify all boarding passengers are marked
  2. Tap LEAVE SCHOOL/COMPANY button
  3. Confirm when prompted
  4. Location tracking begins
  5. Parents of marked passengers receive "Left School" notifications

Time Window Restrictions

If your route has time restrictions:

Route Within Time Window

  • START button works normally
  • Proceed with starting the route

Route Outside Time Window

  • You'll receive an alert
  • Message shows allowed hours: "You can only start this route between [start] - [end]"
  • Wait until the allowed time window

Confirmation Dialogs

When starting a route, you'll see confirmations:

Standard Start Confirmation

[Route Name] - [Type] will be started.
"A service can only be started once per day. Are you sure?"

[No] [Yes]

Important Notes in Confirmation

If background location tracking might have issues, you may see:

"KEEP THE SCREEN ON FOR THE SYSTEM TO WORK PROPERLY.

A service can only be started once per day. Are you sure?"

This reminds you that screen visibility helps maintain tracking.

What Activates When You Start

Feature Status
GPS tracking Active - sending position updates
Parent/passenger map Can see your location
Approach notifications Will trigger when you near stops
Background tracking Active even if app minimized
Screen wake lock Screen stays on during route

Passenger List After Starting

Once started, the passenger list shows:

  • All passengers on the route
  • Status indicators for each
  • Action buttons for each passenger
  • Order for pickup/drop-off

See Passenger Management for details.

Cannot Start Twice

Routes can only be started once per day:

  • After completion, the route cannot restart
  • This prevents duplicate tracking
  • If issues occur, contact your administrator

Troubleshooting Start Issues

"Route can only be started between..."

  • You're outside the allowed time window
  • Wait for the permitted hours
  • Contact administrator if times seem wrong

"Route already started/completed"

  • The route was already run today
  • Cannot start again until tomorrow
  • Check if it's the correct route

START button not responding

  • Check permissions are granted
  • Ensure good internet connection
  • Try closing and reopening the route
  • Restart app if necessary

Location not available

  • Enable GPS on your device
  • Wait for GPS lock
  • Move to area with better satellite visibility
  • Check location permissions

Best Practices

Timing

  • Start route on time as scheduled
  • Don't start too early or parents aren't ready
  • Account for preparation time

Verification

  • Confirm you're starting the correct route
  • Check passenger count seems right
  • Verify route type (pickup vs. drop-off)

Position

  • Ensure accurate GPS before starting
  • Be in your starting location
  • Wait for location indicator to be stable

Next Steps:

Last updated: March 23, 2026